Privacy Policy

Trace2Axis website is owned by Trace2Axis, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Trace2Axis, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Trace2Axis website.

We take care of your personal data and undertake to guarantee its confidentiality and security. We respect the privacy of personal or privacy-sensitive data provided to us, and this data is processed and secured in a manner consistent with the requirements of European privacy legislation, the GDPR (General Data Protection Regulation).

Personal information we collect:

We will collect and process personal data you provide to us, including your name, email address, and message when you voluntarily complete a Contact Form on our website, or email us.

When you visit the Trace2Axis, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we may collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We may also receive your data indirectly from the following sources: Business affiliates (read their privacy policy).

Why do we process your data?

We process your data based on our legitimate interest in responding to business inquiries. We may process only minimal user data, only as much as it is necessary to maintain the website. We may collect information from you automatically through cookies or simliar technology when you use or view our website via your browser’s cookies. Information collected automatically is used only to identify potential cases of abuse and for Market Research purposes to establish general visitor statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

Provision to third parties. We do not share your data with third parties without your prior permission, unless necessary to handle your request (for example, hosting provider or email). Only the following service provider processes it and for the following purposes: Hostinger - hosting, webform, email provider, market analytics via cookies. We do not make use of third party algorithms for automated decision-making.

How long do we keep your data?

Business inquiries are stored for the time necessary to respond to them, for a maximum of twelve months, after which they are deleted. We retain emails only as long as needed to manage the conversation and any follow-up, after which they are deleted or archived securely.

What are you data protection rights?

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability (to another organisation, or directly to you, under certain conditions).

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that our privacy policy applies only to our website and we are not responsible for such other websites or third parties' privacy practices. We encourage you to read their privacy statements.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Contact information:

For any inquiries regarding the data we hold on you, this privacy Policy, or exercising one of your data protection rights, feel free to get in touch by email at info@trace2axis.eu. Should you wish to report a complaint that your data is not being managed lawfully, you may contact your country's Data Protection Authority.

Updates

Last updated: September 2026. We reserve the right to modify this privacy policy. Changes will be published on this website.